TRAINING COURSES

Certificate III in Health Support Services - HLT32807

Overview

The Certificate III in Health Support Services is a competency-based qualification targeted at significantly increasing the skills and knowledge of health and aged care industry employees. It is designed for employees who provide support for the effective functioning of health services, requiring discretion and judgement. Typically these employees have significant previous experience in this industry sector yet no formal qualifications or recognition of their wealth of experience.

The Certificate III in Health Support Services focuses on specific skill sets for each workplace, offering a wide range of subject material and flexibility suitable to the diverse training needs of the aged care / health industry.

With a strong focus on food safety, cleaning, O,H&S / infection control compliance, communication and team building this qualification is ideally suited to meeting business demands to build a competent and proactive workforce.

Qualification Outline

A total of 11 units are required to achieve the qualification, consisting of:

4 compulsory Core units and 11 Elective units.

The 4 compulsory Core units are:

Core Units

Code	Title
HLTHIR301A HLTIN301A HLTOHS200A BSBFLM303C	Communicate and work effectively in health Comply with infection control policies and procedures in health work Participate in OHS processes Contribute to effective workplace relationships

Elective units

A wide range of elective units are available and can be packaged to provide either:

A general qualification that covers a range of work functions or
A targeted qualification typically focused on either:
- Pantry / Kitchen responsibilities
- Cleaning duties
- Laundry

Note: Each qualification is a stand-alone qualification with no entry prerequisites other than where specified for specific units.

Duration: A combination of both on-the-job and off-the-job training is required to complete the qualification. A total of 48 hours of off-the-job training is required consisting of either 16 x 3 hour workshops or the equivalent of up to 7 days. All training is conducted at your workplace in a suitable training room.

Recognition of Prior Learning

Courses may be shortened considerably through students gaining exemption from units, or parts of units, under recognition of prior learning provisions. The main focus of RPL is to determine the student's current level of competency, so that courses can be tailored (and where possible shortened) to gain maximum benefit from each training investment.

Download our RPL Brochure to find out more.

Off-the-Job Workshops

For ease of delivery the core and optional units have been organised into a training program consisting of 5 separate modules with each module focused around a particular theme so that a more holistic approach to learning is gained. This alignment is as follows:

1. For pantry / kitchen staff in a nursing home / hospital who occasionally have shifts in cleaning

Area	Code	Units of Competency
Workplace Safety	HLTOHS200A	Participate in OHS processes
Infection Control	HLTIN301A	Comply with infection control policies and procedures in health work
Workplace Communication and Teamwork	HLTHIR301A	Communicate and work effectively in health
	BSBFLM303C	Contribute to effective workplace relationships
	BSBFLM312B	Contribute to team effectiveness
Food Safety	HLTFS207B	Follow basic food safety practices
	HLTFS310B	Apply and monitor food safety requirements
	HLTFS309B	Oversee the day-to-day implementation of food safety in the work place
	HLTFS311B	Develop food safety programs
	HLTFS312B	Conduct food safety audits
	HLTFS302B	Prepare foods suitable for a range of food service settings
Cleaning	PRMCL09B	Clean glass surfaces
	PRMCL13B	Clean window coverings
	PRMCL10B	Clean ceiling surfaces and fittings
	PRMCL16B	Wash furniture and fittings
Additional Unit	BSBCMN310A	Deliver and monitor a service to customers

2. For a general cleaner in a nursing home / hospital who occasionally has shifts in the pantry / kitchen

Area	Code	Units of Competency
Workplace Safety	HLTOHS200A	Participate in OHS processes
Infection Control	HLTIN301A	Comply with infection control policies and procedures in health work
Workplace Communication and Teamwork	HLTHIR301A	Communicate and work effectively in health
	BSBFLM303C	Contribute to effective workplace relationships
	BSBFLM312B	Contribute to team effectiveness
Cleaning	PRMCL09B	Clean glass surfaces
	PRMCL36B	Clean at high levels
	PRMCL10B	Clean ceiling surfaces and fittings
	PRMCL13B	Clean window coverings
	PRMCL16B	Wash furniture and fittings
	PRMCL22B	Organise and monitor cleaning operations
	PRMCC01A	Use hot water extraction
Food Safety	HLTFS207B	Follow basic food safety practices
	HLTFS310B	Apply and monitor food safety requirements
	HLTFS309B	Oversee the day-to-day implementation of food safety in the workplace of food safety in the work place
Additional Unit	BSBCMN310A	Deliver and monitor a service to customers